Knowledge Base

Help Your Users Help Themselves

A searchable knowledge base of guides, FAQs, and procedures – so users find answers without calling your office.

Every phone call your staff answers about “how do I place an order?“ or “where do I see my usage?“ is time they could spend on higher-value work.

Watervize‘s Knowledge Base lets them browse and view helpful articles, user guides, and FAQs.

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Rich text articles with images, videos, and downloadable files
Full-text search across all content
Category and tag organization
Contextual help – link articles to specific pages so help appears exactly when users need it
Public articles for water users, private articles for internal staff
Multi-language support (English and Spanish)
View tracking to identify your most-accessed content
Highlighted articles for important or seasonal information