Billing & Invoicing

Billing That Understands Water District Rate Structures

Tiered rates, seasonal adjustments, time-of-use pricing, automated invoicing, and a consumer payment portal – built for the complexity of agricultural water billing.

Water district billing isn‘t simple retail invoicing. You‘re dealing with tiered volumetric rates, seasonal multipliers, multiple water sources at different prices, field-size-based assessments, and equipment rental charges – all on the same invoice. Watervize handles that complexity without making your billing staff‘s life harder.

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Rate Engine

9 base rate types: volumetric (per acre-foot), time-based (per hour), flow-based (per CFS), electricity usage, equipment rental, service fees, flat rates, field-size assessments, and maintenance service rates
8 rate modifiers that layer on top of base rates: tiered volume pricing (progressive or flat), seasonal multipliers, time-of-day pricing with weekday/weekend support, source-based pricing, customer-type pricing, holiday rates, field-size tiering, and equipment-specific rates
Customer-specific rate schedule overrides when individual accounts need special pricing
Minimum and maximum charge constraints per rate
Revenue account mapping for general ledger integration

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Billing Cycles & Invoicing

Flexible billing cycles: monthly, quarterly, bi-annual, annual, or custom periods
Automated invoice generation from usage records and rate schedules
Water usage charges calculated from actual metered deliveries
Balance forward from previous invoices
PDF invoice generation with customizable templates per customer
Invoice delivery via email, print, portal, or both
Batch invoice issuance, void, and recalculation

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Customer Billing Portal

Dashboard with account balance, last payment, and usage summary
Invoice history with detail view and PDF download
Payment submission with multiple payment methods: credit card, ACH, check, cash
Usage tracking with historical trends
Dispute submission and tracking
Statement of account generation
Auto-pay enrollment with configurable billing day

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Payments & Collections

Payment recording and allocation across invoices
Refund processing and credit memo issuance
Security deposits with apply, return, and forfeit workflows
Automated late fee calculation based on configurable penalty rules
Collections workflow with payment plans and structured repayment schedules
Write-off management for uncollectible balances
Dispute resolution tracking with comments and documentation

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Financial Integration

Chart of accounts with general ledger account mapping for all charge types
Double-entry ledger tracking every financial transaction
Fee catalogs for standardized charges (connection fees, returned checks, meter tests)
Tax configuration with exemption support
Discount management (percentage or fixed amount)
Maintenance service billing integration – labor, equipment hours, and materials flow directly to invoices
CSV import for payments and usage data
Billing reports and analytics

Why It Matters:

Generic billing software doesn‘t understand water district rate structures. You end up building workarounds for tiered volumetric pricing, seasonal adjustments, and multi-source billing.

Watervize‘s billing module speaks your language – acre-feet, CFS, and duty – because it was designed for exactly this use case.